Your ideas matter
At Autocab, innovation isn’t just something we do, we go further as it’s something we do with you. That’s the idea behind the Innovation Hub: a platform designed to give you a direct voice in shaping the future of our technology.
Every day, you and your teams encounter challenges, identify opportunities and see where things could work smarter. The Innovation Hub gives you the space to share those insights and many of our most impactful features have come from exactly that kind of forward thinking.
Built with you, backed by the hub
Here’s how your feedback has already shaped some of our most powerful products and features, how they’re helping fleets become more efficient, competitive and resilient (Click to reveal the features):
We all know that keeping good drivers is one of the biggest challenges in the industry right now. Through the Innovation Hub, many of you told us you needed a smarter way to motivate and retain drivers not just through pay, but by recognising effort and performance.
That feedback led to the creation of Driver Incentives: a product that lets you reward drivers for the things that matter like working peak hours, accepting priority jobs or maintaining great customer service. It’s all about giving credit where it’s due, making your drivers feel valued. And when drivers feel appreciated, they stick around.
Learn more here
Every dispatcher knows that no two days are ever the same. A road closure here, a football match there demand shifts in real time and you need your zone setup to keep up.
That’s exactly why we built Rezone on the fly. Created from feedback that traditional zoning could be too rigid, this feature gives you the power to redraw your operational zones on the go with updates going live instantly. Whether you're responding to an unexpected event or just trying to balance supply and demand, you’re now in control with a much faster, more flexible tool.
Get started here
Let’s face it, drivers want to know they're picking up passengers they can count on. Through the Innovation Hub, many of you told us the same thing: better visibility into passenger behaviour would make accepting jobs less of a gamble.
That’s where Passenger Reliability comes in. This feature highlights regular, reliable passengers based on booking history giving drivers greater confidence and peace of mind when accepting work.
As an operator, you can even define how many bookings a customer needs to be marked as "reliable," helping you reward loyalty and reduce wasted journeys.
Learn more here
With stricter rules on mobile device use being enforced globally, drivers need safer, smarter ways to secure work without distractions. That’s where Autobid comes in.
Designed as a driver-first feature, Autobid allows drivers to set their job preferences and automatically bid for work they’re interested in, completely hands-free. It’s a simple way to keep drivers focused on the road while still giving them control over the jobs they accept.
Operators remain in control, with the ability to enable or disable Autobid and apply restrictions to certain parameters if needed.
The result? A safer, more efficient way to keep drivers moving and jobs allocated fairly.
Get started here
Drivers told us they were finishing one job only to sit idle waiting for the next. That downtime adds up for them and for your fleet.
That insight led to Follow on Bookings, a clever feature that lines up the next suitable job before the current one even ends. It’s all about keeping your drivers moving, maximising their time on the road and helping you make the most of every minute and every mile.
Learn more here
Got an Idea?
These innovations didn’t come from behind a desk, they came from conversations, suggestions and ideas submitted by customers like you.
The Innovation Hub is your place to do just that: to share what you’re seeing, what you’re thinking and what could be better. Big or small, share your ideas here and let’s keep building the future of taxi and private hire together.
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