Feature Focus
November 27, 2025

Protect your drivers, boost your revenue

Protect your drivers, boost your revenue: Cancellation Fees

Last-minute cancellations don’t just waste time, they cost money. For drivers, that can mean miles travelled with nothing to show for it. For operators, it’s lost revenue and disrupted schedules.

That’s why at Autocab, we’ve made it simple for fleets to introduce Cancellation Fees. This small change ensures drivers are fairly compensated for wasted journeys while also creating a new revenue stream for your business.

How Cancellation Fees can benefit your fleet
Fair compensation for drivers: Cover dead mileage and protect drivers from financial losses when passengers cancel at the last minute.
Boost driver loyalty: Share fees 50:50 with drivers to reward their time and effort, building trust and keeping them committed to your fleet.
Increase profitability: Earn additional revenue by implementing Cancellation Fees, helping to offset the financial impact of cancellations.
Take control of your bookings

It’s not about penalising passengers - it’s about protecting the people and the business that keep the wheels turning.

Get started today and enable Cancellation Fees for your fleet here.

Nadia Ali
Product Marketing Executive

More trips for your drivers, and a profitable taxi business for you. That’s Autocab

Beat the competition in your area by securing the most rewarding trips. Automate 50%+ of your calls and let Autocab’s smart systems help you manage and grow your business
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