X-ray vision for your business
What’s working well? Who’s working hard? And more importantly…what’s not working?
Easily uncover opportunities to improve your business with precision – visualise what’s going on under the bonnet and know exactly what to do next.
Analytics is Autocab’s Business Intelligence solution built to help private hire taxi and limousine owners understand their business, make informed decisions and measure the impact of the changes they make. Analytics shows what’s working and what’s not, from start to finish, across the entire business, all in real-time. Analytics scales with any business, as an end-to-end analytics solution designed and developed exclusively for the private hire taxi and limousine industry.
Every private hire taxi company collects huge amounts of information about their customers, their drivers and their business, but collecting data it is one thing, knowing what to do with it is another…
Imagine an X-Ray machine – showing what’s really going on across your business. Using your data to provide intelligence and insight about what’s working and what’s not, all in real-time!
When you run a private hire taxi company, you’re reliant on so many other people to deliver a great service – controllers in the office, drivers on the road, additional administrative staff. How do you know what’s working well? Who’s working hard? And more importantly…what’s not working?
Easily uncover opportunities to improve your business with precision – visualise what’s going well and where there’s room for improvement.
Driver loyalty, performance & customer service
Lost jobs, rejected jobs and zone management
Marketing opportunities and effectiveness
Passenger App performance & optimisation
Customer & Account profitability
Improved booking & dispatch automation
With Analytics, by harnessing and visualising Big Data, you will finally have the tools that provide instant, interactive, real-time analysis of what’s actually happening right now and can draw concrete recommendations that drive more customer bookings, more often.
Who are your top five earners? Which drivers need your help? Who are your most dedicated drivers?
Service Level Management
Who consistently provides an excellent service? Identify the drivers who are consistently delivering excellence for your firm.
Who’s rejecting the most jobs, or always arrives late? Which drivers are affecting your service and impacting your firm’s reputation?
Understand the signs which suggest driver dissatisfaction. Are there drivers about to leave or accepting jobs from elsewhere?
Increase Driver Earnings
Help your drivers to increase their earnings by showing them exactly when, and where, demand outstrips supply, or which zones pay out the highest fares
Customer Relationship Management
Want a list of customers who have stopped using you in the last four weeks – no problem! Send them a text with a voucher code and win them back.