People Operations Manager

Are you interested in joining an established taxi software provider recently acquired by Uber? Are you ready to help build a business that is redefining an industry and launching products that help cement the place of our private hire/taxi operator customers in a global marketplace?

About Us

Autocab, an Uber company are the leading taxi & private hire booking and dispatch software provider, offering innovative solutions to help businesses go further. We do this by creating award-winning software and working with our customers and employees to produce solutions that work. We’re a passionate bunch who challenge the ordinary and bring a creative flair to everything we do. We’re loud, proud and believe in working collaboratively to develop our expertise.

Go Further. It’s more than just our motto; it is ingrained into the way we work. It is what we strive for as a business and what we expect our employees and customers.


As a People Operations Manager you will play an integral part of Autocab. With a broad spectrum of HR experience, your main remit would be to manage HR function for the Autocab team. Leading by example, you will be responsible for delivery of the HR services with the aim of setting a structure around the HR function for the business. You will report into the Head of Culture and will work together to help build out the People team. You will support Autocab with our key business objectives to achieve the following:

  • Provide guidance on all aspects of the Human Resources function relating to recruitment and selection matters, employee relations and assisting in the implementation of HR policies and procedures.
  • Operate as an assistant or lead as directed by your manager in matters of employee relations issues including investigations, disciplinary hearings, grievances and performance management of individuals.
  • Advise on pay and other remuneration issues, including promotions and benefits.
  • Oversee the full employee lifecycle inclusive of recruitment, inductions, exit interviews, driving performance through trial period reviews and probationary period and personal achievement control.
  • Support the HR processes, policies and procedures ensuring they are legally compliant.
  • Liaise with the Employment Law Solicitor where necessary or appropriate.
  • Providing HR & Recruitment Services to the managers of the business.

About You

We have five core values which we live and breathe by. We’re firm believers in practising what you preach and wanted our values to reflect our ethos, so you know from the off what you can expect of us:

  • Customer centric – we work in partnership
  • Collaborative – opinions and ideas matter
  • Adaptable – pathing our own road by embracing change
  • Passionate – driven with bundles of personality
  • Straight up – honesty solves problems

Job Requirements

  • CIPD or equivalent generalist HR experience (minimum 2 years).
  • You will be a dynamic and highly motivated individual with the ability to organise effectively and efficiently, alongside being able to cope with changing situations whilst always remaining calm and well organised.
  • Working knowledge of HR functions and best practises.
  • Knowledge of employment law and human resources responsibilities.
  • Excellent written and verbal communication skills.
  • Establishing and maintaining strong working relationships with key stakeholders and employees across both internal and external organisations.
  • Degree in Human Resources or related field.

Core Working Hours

  • 10am - 4pm, Monday – Friday
  • 5 hours per week


  • Competitive Salary
  • Further qualifications, courses and training if required
  • The opportunity to work with an award-winning software house
  • Company pension scheme
  • Life Assurance - 24/7 life cover, 2x your basic salary
  • 25 days holiday (plus bank holidays) per annum
  • Bonusly reward and recognition platform
  • Monthly Uber Eats vouchers and team lunch vouchers
  • Opportunities to progress within the business or within the wider group
  • Office social area, which includes pool, foosball, and table tennis tables.
  • 24/7 confidential Employee assistance programme
  • Regular social events
  • Hybrid working model

If you are looking for a new challenge and keen to make a difference - come and join the Autocab family.

Pioneering the tech revolution

Our Culture

At Autocab we are proud to have established a culture of excellence that resonates with everyone that works here. Pioneering innovation is at the heart of Autocab and has been throughout our 30-year history. Our mission to transform the transportation industry would not be possible without a talented workforce. We are always searching for the best talent with the mindset to delight customers. We want to work with the best, learn from the best and develop the best.

Social Meets Innovation

Why Autocab?

We laugh hard together, brainstorm harder and work even harder together. At Autocab you will be working with some of the best talent in the UK, from creatives and developers to customer care and sales. We believe in flexibility, autonomy and the freedom to efficiently do your job and enjoy your life. Policies are in place to ensure employees feel part of the family and supported at work and at home.

Our Motto

Go further...


How to Operate in the New Normal

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