Case study

Autocab is leading the way with their technology.

History & Overview

Passenger Cars is a family run business based in Trafford, Manchester. The company, which was originally called Anytime, was set up 40 years ago by Ray Tandy and his wife, Hannah, who grew their fleet to 40 cars before acquiring Trafford Cars.

Despite some initial struggles, which involved Ray having to start the business from scratch twice, the firm has seen phenomenal growth over the years. In 2012, they acquired local firm, Passenger Cars and, as the company outgrew Trafford, they adopted the Passenger Cars identity to accommodate the growing number of customers they now serve in the wider borough.

Passenger Cars has since become one of the largest fleets in Manchester and is now managed by Ray’s son, Steven Tandy.

Problem

Due to the slow deployment and lack of technology from their previous supplier, Cordic, Passenger Cars were looking for an alternative to help them onboard new drivers and gain new customers.

Solution

After researching various providers and meeting with the Autocab team, Passenger Cars made the transition to our booking and dispatch software in November 2020.

Steven commented: “The Uber deal really attracted us. We wanted to join a forward-thinking company and see how the additional work can benefit our fleet.”

Passenger Cars also have plans to integrate with four other Manchester based firms using Autocab’s soft-merge technology to help increase coverage and jobs in their local area.

Results

Having only been with Autocab for a few months, Passenger Cars are already impressed with how the software operates.

Steven said: “The people and technology are amazing. The onboarding process was really smooth and that was mainly due to the amount of time the team spent with us prior to go live. They are always checking to see that things are running smoothly, and I like the fact that I can get hold of the team whenever I need them.

“I wouldn’t hesitate to recommend Autocab – I’m already speaking with other companies about how good their technology is. It’s miles ahead of anything else on the market."