Never miss a job with Phantom’s Missed Call Back feature

When your phonelines are busy and customers are waiting in a long queue to speak to an operator, they can often become frustrated. As a result, they may decide to put the phone down and call another taxi firm in … Continue Reading

Look, no hands!

Not got enough call takers to handle peak demand? Don’t worry there’s a whole range of products that can help you to get work into your cars without touching a telephonist. Here’s just a few: IVR (interactive Voice Response) A ‘smart’ … Continue Reading