Driver Knowledge: Stay on top of your finances with business banking

When you’re a freelance driver, it’s often difficult to separate work and private life. How many times have you popped in to the supermarket to pick up something for the family dinner halfway through your shift? Or quickly stopped off … Continue Reading

The pros and cons of adding CCTV to your fleet

Perennially in the news, the issue of whether or not to add CCTV to your fleet’s vehicles simply won’t go away. Whether a driver is working alone as a freelance driver or as part of a professional fleet, the risks … Continue Reading

10-point weekly vehicle checks for private hire taxi drivers

Good business is all about cultivating good business culture, and key to setting the right tone is to develop and encourage good practice across your business. Because your fleet is central to any good taxi firm, it makes sense to … Continue Reading

7 steps to achieve job satisfaction as a freelance taxi driver

In many ways, freelance taxi drivers have a job which most people would be envious of. When you work as a freelance taxi driver, you can choose the hours you want to work and, control your own earnings. If you … Continue Reading

Driver Knowledge: How to make conversation with difficult taxi passengers

It is very important to feel comfortable and safe while driving your cab, and knowing how to talk to tricky customers will give you the confidence to handle and diffuse a potentially awkward situation. The majority of your passengers will … Continue Reading

Driver Knowledge: 5 things you can do today to improve passenger satisfaction

Passengers are the lifeblood of any taxi business, so it’s super important that you keep your fares satisfied. Here are five essential tips to delivering a better service. 1. Know the roads like the back of your hand The most … Continue Reading

Handling Charge-Backs in the Private Hire Taxi Industry

Having the ability to offer your customers card transactions within the vehicle, over the phone or via your website can be great for your private hire business. There is a clear customer benefit if you can provide convenient card payments facilities. But … Continue Reading

Online English language courses – the pros and cons

With the recent TfL requirement for London taxi drivers to prove their ability to speak English, the topic of language proficiency for taxi drivers has become a topic that affects firms across the UK. Regardless of where you’re based, you … Continue Reading

Do taxi drivers need to smarten up?

Taxi drivers in Ireland may soon be required to follow a dress code, or even wear a uniform, according to the National Transport Authority. Could this be part of an attempt to revitalise the industry? Private hire taxi drivers in … Continue Reading

Growing your private hire business: How to keep your fleet on the road this winter

As the nights draw in and the roads get icier, it’s time to consider the impact of the coming winter on your fleet of vehicles. Inevitably, in these darker winter months there’s an increased risk of accidents. In 2015, according … Continue Reading