Improving Customer Service in the private hire taxi industry

Making a ‘great customer service’ promise to customers is nothing new – it’s been printed on private hire taxi company flyers and business cards for many years – but with the advent of the internet, and more recently iPhone and … Continue Reading

Growing your private hire taxi business: Great account management

As a private taxi firm, the best customers are repeat customers and, this means that it’s essential to build up a large and diverse list of Accounts. Accounts can be local businesses such as hotels, restaurants and pubs who have … Continue Reading

Autocab dominates the Prodriver 100 league table. Again.

Autocab’s dominance in the market was once again reinforced with the publication of the 2016 Prodriver 100 league table with Autocab customers representing 55% of the 100 largest private hire and taxi fleets operating in the UK. Now in its … Continue Reading

Driver Knowledge: Drive your career forward and find work as a private hire taxi driver

Finding work as a taxi driver can be competitive, but there are various steps you can take to maximise your chances of becoming a success in your chosen profession. Do a skills MOT The first steps to becoming a taxi … Continue Reading

Autocab Service Hub Launches

Autocab is pleased to officially launch its new customer support platform, Service Hub. Following a phased roll-out customers with service issues will be able to make contact via one of 3 methods: Self-Serve Webportal, Email Support and Phone Support. Through Service … Continue Reading