Autocab has appointed Mike Russell as its Chief Operating Officer to assume responsibility for execution excellence, operational assurance and optimising and digitalising the way Autocab delivers its products and service to its global client base. He will also build on the strong momentum in place as part of the strategic focus on building a consistent, high-quality way of working across Autocab with a focus on the provision of world-class technical support and onboarding.
“Autocab has a brilliant team which has enabled it to be such a success story over the last thirty years,” said Mr. Russell. “Implementing complex, central, systems in any business is a major endeavour and the key to success is having strong relationships at all levels. I look forward to meeting Autocab’s customers around the world and to building strong and rewarding relationships with them.”
“Mike has a solid understanding of global operations, go-to-market strategy, and customer satisfaction, and he’s got a proven track record of maximising the growth potential of a range of businesses,” said Safa Alkateb, CEO of Autocab. “Excellent project execution and optimising the way we work, as we expand globally, are at the heart of delivering best-in-class solutions for our clients. I’m delighted to welcome someone of Mike’s calibre as our new Chief Operating Officer and have every confidence that he will provide the leadership and rigour to enable us to deliver against one of our most important strategic priorities.”
Prior to joining Autocab, Mr. Russell has held senior positions for established tech businesses, predominantly in the travel industry, including serving as Group Chief Executive Officer for Comtec Holdings, Chief Executive Officer for Vertical Systems and most recently, Chief Operating Officer for Open Destinations Ltd. An engineer and accountant by training, Mike has extensive experience of providing excellent service to a global B2B customer base in the software arena. He brings a practical, hands-on approach to delivery and believes that the foundations of successful implementations are openness, honesty and trust
With a great passion for the outdoors Mike can usually be found cycling, skiing, sailing or basically anything under the sun. His other great love is live music and is looking forward to being based in Manchester – a vibrant hub of musical talent.