Using penalties effectively

As discussed in our previous Driver Penalty Zones blog, penalising drivers for rejecting jobs can be a difficult decision to make for operators and can cause frustrations. However, if used correctly, penalties, backup zones and auto-dispatch can improve both automation … Continue Reading

The success of the London soft merge module

Join forces and combat Uber with a soft merge. Autocab’s soft merge module lets firms exchange jobs without a formal partnership, merger or takeover; you’ll have all the tools you need to provide city-wide or regional coverage. The success of the … Continue Reading

Driver Groups

Did you know that with our Ghost system, you can set up select groups for your drivers? Groups provide you with a number of options and commands which aim to help you manage your drivers and their activity. From map … Continue Reading

2018: A Year in Review

As another year draws to a close, we wanted to take some time to share our experiences over the past 12 months. Rewinding back to the start of the year, we announced our technology partnership with one of Scotland’s largest … Continue Reading

Manual vs Auto Dispatch

Does your taxi business still employ someone to manually dispatch vehicles? With the Christmas rush well and truly upon us, perhaps it’s time you tried Auto Dispatch to utilise your staff and ensure reduce the number of drivers leaving you … Continue Reading

Advertise your passenger app through IVR

Did you know that customers who advertise their passenger app through their IVR see their downloads increase within a week? Unfortunately, unprompted, it’s unlikely that your customers will think to search the app store for your passenger app. The more … Continue Reading

Get your system ‘Christmas ready’ with our festive tips

The Christmas countdown is officially on, and while it’s an exciting time for customers, it can be one of the busiest times of the year for private hire and taxi companies. With this in mind, it’s important to prepare your … Continue Reading

Flight tracking

Booking a taxi to take you home after a long flight can sometimes be stressful. There can be confusion with times, flight delays and traffic; all of which can result in wasted time and anxiety for both drivers and passengers. … Continue Reading

Let it snow, let it snow, let it snow

Did you know that you can add snow to your Passenger App? It quick and easy to do and will instantly add a festive feel to your app, just in time for the holidays. Open your Ghost system and go … Continue Reading