Ring Back
Ring Back is a very useful feature for both your taxi drivers and customers.
Ring Back is a very useful feature for both your taxi drivers and customers.
How does it work?
When the driver arrives at the pick-up point they simply press a button on the data terminal to tell the system to initiate Ring Back. The system will then ring the customer’s phone alerting them that their taxi is waiting outside.
Just one or two rings is enough – the system will then terminate the call. You can even advise your customers to save the call as ‘taxi waiting’ so it will be displayed on their mobile next time they use the service.
Ring Back will benefit the driver when the customer is on the top floor in a block of flats or in a busy restaurant.
It will also save them time as they will not have to get out of the taxi (which means they can do more jobs in the same shift)