Blog

The latest news, opinions and industry views as well as practical advice for private hire, taxi and limo companies to help increase passenger numbers, recruit & retain drivers and improve profitability

Switching Taxi booking systems: 7 questions to ask when evaluating a new software provider

In the private hire and taxi industry the provider of booking and dispatch software plays a key role in a company’s success. Having in place a consistent, formalised system for evaluating the alternatives and making the final selection is essential … Read More

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ProDriver Congress tackles the topic of disruption

Autocab’s Safa Alkateb and Hassan Abod will be leading the discussion at The Professional Driver Congress, on June 6, 2017, at the Renaissance Hotel, Heathrow. Find out how forward-thinking operators are looking to seize the initiative and disrupt the disruptor. … Read More

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Driver Knowledge: 5 things you can do today to improve passenger satisfaction

Passengers are the lifeblood of any taxi business, so it’s super important that you keep your fares satisfied. Here are five essential tips to delivering a better service. 1. Know the roads like the back of your hand The most … Read More

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Advertising in your local paper – is it worthwhile in the age of social media?

We live in an age where advertising is evolving by the day. Almost overnight, businesses have started to question the value of using traditional methods to advertise their company. Instead they are turning to channels such as social media and … Read More

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10 SMS Marketing Tips for Successful Private Hire Companies

Text message marketing can be a great way to reach your customers instantly, and with near-100% open rates it can be a viable marketing tool if used correctly. The power of SMS has been well-established for over 25 years; we use … Read More

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Planning for your retirement – pensions for private hire taxi firm owners

Planning for retirement is one of the most important aspects of your working life, and it’s never too early to get started. Your pension is your reward for a lifetime of hard work, but it’s also a vital resource to … Read More

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Autocab enables private hire taxi firms to deliver on their promises!

When you make a promise to customers, you’d better keep it! Autocab enables private hire taxi firms to make promises they really can keep by facilitating the booking, and dispatch, of customer journeys, all in real-time, to enable competitive advantage … Read More

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Taxi website features checklist: the 9 must-haves for your online presence

So your taxi business needs a new website, or you already have one and you feel it could perform better. Developing a website can be an overwhelming undertaking but before you put pen to paper and sign up a web … Read More

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Handling Charge-Backs in the Private Hire Taxi Industry

Having the ability to offer your customers card transactions within the vehicle, over the phone or via your website can be great for your private hire business. There is a clear customer benefit if you can provide convenient card payments facilities. But … Read More

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Online English language courses – the pros and cons

With the recent TfL requirement for London taxi drivers to prove their ability to speak English, the topic of language proficiency for taxi drivers has become a topic that affects firms across the UK. Regardless of where you’re based, you … Read More

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